Get credit for the playbook in your head.
You know things about your accounts that no field in the CRM has a name for.
Read the film transcript
Narration from this original film. Soft instrumental music plays underneath.
Your best rep’s objection handling exists only in call recordings nobody has time to watch.
The buyer pushes back on price, and the answer that worked last time isn’t yours yet.
Kept is a voice interview. June calls, asks about your work, and keeps what you say, in your words, in a jar that’s yours.
A new rep hits the same objection and asks Kept. They get the reframe, the math, and the discount line, cited to the rep who closed it.
The answer that closed the last one is yours on the next call. Kept. Keep the knowledge behind the work.
Kept has a conversation with you about your accounts and how you sell, and keeps what you choose to share in your own words. When a teammate inherits an account you built, they read your version of the story, cited to you. Your work travels with your name on it.
Capture starts with each partner's consent. They can skip a question, stop a session and review their captured knowledge. A business workspace's access rules determine who else can use it.
Knowledge captured for a business workspace belongs to that workspace. Partners retain visibility, removal from view and in-session retraction controls. Permanent deletion follows the workspace request process, unless a provisioned legal erasure window applies.
Kept's internal partner model is not employer-facing. A business workspace can see a red, amber or green capture band, based on contributed knowledge, alongside the access and audit records described in the Privacy Notice. It is not a score of a person's work or judgment.
Keeping a knowledge item does not promise permanent access to its original transcript. Sources can become unavailable after retention or removal. Check what evidence is available before relying on an answer.
Read personal and workspace controls. The overview above is available as text; explore the guided text walkthrough for a step-by-step example.