You remember what the supplier hopes you forgot.
Three renewals of history with this vendor lives in your head, and the vendor is counting on it staying there.
Read the film transcript
Narration from this original film. Soft instrumental music plays underneath.
The vendor was chosen for a reason. Two renewals later, nobody remembers what it was.
You’re negotiating a renewal against a rep who remembers last time better than you do.
Kept is a voice interview. June calls, asks about your work, and keeps what you say, in your words, in a jar that’s yours.
Sixty days before renewal, the new buyer asks what we negotiated last time. Kept answers with the rate hold and cites your call.
You walk into the renewal knowing what was agreed last time. Kept. Keep the knowledge behind the work.
Kept talks with you about your vendors and your craft, and keeps what you share in your words. The promises made, the tactics seen, the quality history behind the scores. When a colleague picks up your category, they negotiate from your experience, cited to you.
Capture starts with each partner's consent. They can skip a question, stop a session and review their captured knowledge. A business workspace's access rules determine who else can use it.
Knowledge captured for a business workspace belongs to that workspace. Partners retain visibility, removal from view and in-session retraction controls. Permanent deletion follows the workspace request process, unless a provisioned legal erasure window applies.
Kept's internal partner model is not employer-facing. A business workspace can see a red, amber or green capture band, based on contributed knowledge, alongside the access and audit records described in the Privacy Notice. It is not a score of a person's work or judgment.
Keeping a knowledge item does not promise permanent access to its original transcript. Sources can become unavailable after retention or removal. Check what evidence is available before relying on an answer.
Read personal and workspace controls. The overview above is available as text; explore the guided text walkthrough for a step-by-step example.