Subprocessors
The providers that help run KEPT.
KEPT uses a limited set of service providers to host the platform, process voice and AI requests, store information, manage billing, and communicate with users. The exact provider used may depend on the product feature and selected model.
Current subprocessors
| Provider | Purpose | Information involved | Location/region |
|---|---|---|---|
| Vercel | Web and marketing hosting | Web requests and form traffic | Being confirmed |
| Render | Application, AI services, and workers | Account requests, transcripts, knowledge, chat, operational logs | Being confirmed |
| Supabase | Database, authentication, private attachments | Account and product data | United States (US East), being confirmed |
| ElevenLabs | Voice AI, audio processing, transcription | Audio, transcript, session metadata | Being confirmed |
| Anthropic | AI inference | Interview, extraction, and chat context | Being confirmed |
| OpenAI | Optional AI inference | Chat context and selected attachments | Being confirmed |
| Stripe | Billing and payments | Buyer, subscription, invoice, and payment information | Provider-operated |
| Resend | Transactional, support, and optional marketing email | Email address and message content | Being confirmed |
| Pipedrive | Waitlist and enterprise CRM | Contact details, attribution, inquiry | Being confirmed |
Change notice
Business customers may subscribe to subprocessor updates by emailing support@kept.solutions. We will provide notice before a new subprocessor begins processing customer content where required by the applicable agreement.